COMMONLY ASKED QUESTIONS
Professional Answers
WHO IS KITCHEN CABINETS .DIRECT?
We are a team of industry experts with connections to the best design, cabinetry, and ship speed. We exist to create space for excellence. Our vision is joy in the hearts of homes. We value innovation, integrity, growth, connection, and creativity.
HOW DOES YOUR ORDERING PROCESS WORK?
First step is to order a sample and submit your design request. We will send you 3d renderings along with a quote for shipment of the cabinets direct to your jobsite. Once payment is made, tracking will be sent within 3 days! Shipment will come in on pallet, usually through Old Dominion Freight Lines.
WHAT IF THERE IS AN ISSUE WITH MY ORDER?
Mistakes and issues are rare but when they do happen, we work diligently to make it right. Please note any product damage upon receipt and we will get replacements shipped out quick and a freight claim filed on your behalf. Please contact us for further information on claims and returns.